Article - Camera not being found in the Device Manager
»Article Information
Issued:
Thursday, 06 October 2005
Last updated:
n/a
Difficulty:
Low (2)
»Product Information
Product Name:
Digital Blue Digital Movie Creator
Version:
2.0
Operating System (OS):
Windows
OS Versions:
Windows 2000, Windows XP
»Summary of Problem
Problem:
After installation of the DMC software my computer is telling me that there is no camera detected. When I go into the device manager the camera is not there either.
Type:
Hardware
»Description of Solution
Solution:
Physically unplug the camera and docking station from your computer whilst it is still booted then re-site the docking station in another USB port on the computer it will then pick up the camera as a plug and play device. When you go back into the device manager you will see the yellow exclamation or question mark you can then proceed to install the drivers manually from the device manager. To do this right click on the device with the yellow exclamation mark and selcet update driver this will then take you through the driver installation wizard. Once this has been done you will be able to use the camera in the normal way.
»Disclaimer
The information provided in the TAG Knowledge Base is provided "as is" without warranty of any kind. TAG disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall TAG Learning Ltd or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if TAG Learning Ltd or its suppliers have been advised of the possibility of such damages. Some countries do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.
Email to a friend
RECOVER BASKET
