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Knowledgebase - MAPS

Article - Why when I download a document is it blank?

»Article Information

Issued: Thursday, 22 September 2005
Last updated: n/a
Difficulty: Medium (5)

»Product Information

Product Name: MAPS
Operating System (OS): Windows
OS Versions: Windows 98, Windows 2000, Windows XP

»Summary of Problem

Problem: Why when I download a document is it blank?
Type: Network

»Description of Solution

Solution: Your firewall is blocking the documents. Please consult your network administrator.

»Disclaimer

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